Privacy Policy

Midcoder Private Limited ("we", "us", "our") operates Zeefields, a field service management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, web application, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

We may collect the following types of information:

• Account information — name, email address, phone number, company name, and login credentials.
• Business data — customers, work orders, contracts, invoices, assets, properties, and other records you enter into the Service.
• Usage data — pages visited, features used, timestamps, IP address, browser type, and device information.
• Location data — when enabled for field operations, GPS or check-in locations associated with jobs or technicians.
• Payment information — billing details processed by our payment partners; we do not store full card numbers on our servers.

We use collected information to:

• Provide, operate, and maintain the Service
• Create and manage your account and organization workspace
• Process transactions and send billing-related communications
• Send service notifications, security alerts, and support messages
• Improve performance, fix bugs, and develop new features
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information. We may share information with service providers who assist us (hosting, email delivery, payment processing, analytics) under confidentiality obligations, when required by law, or to protect the rights and safety of Midcoder Private Limited, our users, or others.

Your organization's administrators control access to business data within your tenant. Users should only access data they are authorized to view.

We retain account and business data for as long as your subscription is active or as needed to provide the Service. You may request deletion of your account subject to applicable law and legitimate business needs (such as backup retention or legal holds).

We implement administrative, technical, and organizational measures designed to protect your information, including encryption in transit, access controls, and tenant isolation. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. To exercise these rights, contact us at support@zeefields.com.

We use cookies and similar technologies for authentication, session management, and preferences. You can control cookies through your browser settings; disabling cookies may limit some features of the Service.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

Questions about this Privacy Policy? Contact Midcoder Private Limited at support@zeefields.com or visit our contact page.